How to Order

Ordering Information

  • All orders can be placed online, over the phone, or by email.

  • The "Quote Request" feature on the website can also be used to ask any specific questions about items, pricing, processing time, and any applicable shipping charges before an order is placed.
  • Pricing shown is our standard selling price. Discounts may be available depending on the product, quantity, or the type of customer. 

  • We strive to provide the best pricing on all of our items. If you find a better price, please let us know and give us the opportunity to meet your pricing needs.

  • Any questions regarding products can be answered by calling 1-800-447-0444 during normal business hours (8:00 AM to 5:00 PM CST). There will be an option to choose a specific branch location or the first available sales person. 

  • After business hours, please send us an email at info@southernele.com and a member of our team will reach out to you as soon as possible.

  • Once an order is placed, please allow 2 business days for orders to be processed.

 

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Product Availability

Our website includes items that we ship from stock as well as items that ship directly from our manufacturers. Availability of each item varies. Items that are in stock will typically ship within 1-2 business days. Non-stock or special order items vary by manufacturer. If you need the item by a certain date, please call us for product lead time or indicate the desired date in the order comments.

Some manufacturers may require certain order minimums in order to waive any additional charges. If this is the case, Southern Electronics will do our best to fulfill the order without any additional charges. However, there may be circumstances where a buyer will be required to increase their order amount or pay the fee. If this is the case, Southern Electronics will contact the buyer with the different options and determine how to proceed. 

Once a product is shipped, the shipping method you selected during the check-out process should determine the product's arrival date. We ship using USPS, UPS, FedEx, and LTL Freight. Please keep in mind that the shipping method selected during checkout represents the delivery time from when the item(s) is shipped and not when it is ordered.

 

Pricing

  • Products, pricing and availability may vary between in-store and on-line.
  • Southern Electronics is also subject to price changes at any time. Manufacturers update pricing constantly and price changes are common. For questions regarding price changes, please contact our sales department. 
  • In the event of a price increase or pricing error, you will be notified before we process the order. We reserve the right to cancel any orders relating to such pricing error(s).

 

Open Account Customers

We offer credit terms for qualifying customers. If you are looking to purchase from us on a regular basis, please download a copy of our credit application. Please fill it out completely and email it to info@southernele.com. If any additional information is needed, a member of our team will contact you. Once the decision has been made, you will be notified.

Customers with open account credit terms, looking to purchase using that account, should only use the website to build a quote. The quote will be sent to one of our salesman to review. Once the quote is finalized between the buyer and salesman, the order processing and payment will be handled offline.

 

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Contractor, Project, or Large Quantity Pricing

Southern Electronics offers discounted pricing for contractors, large quantity purchases, and major projects. 

For these type purchases, we recommend contacting us directly. Our experienced sales team will work with you directly to understand your needs and generate a competitive quote.

If you would like to purchase online, you may use the "Request for Quote" button. This button will allow for you to provide contact information as well as the desired items and quantities needed. Our sales team will review the quote request and provide discounted pricing if available. Once you receive the updated quote, the order can be placed directly online or through your company's standard purchasing process.